Returns & Exchanges

At Kozo Studio, we want you to be completely satisfied with your home decor purchases. If your item isn't the perfect fit for your space, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Log in to your account or visit our returns portal with your order number and email address to start the process.

2

Pack with Care

Place the items in their original packaging, ensuring all protective layers are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing